Support

Frequently asked questions. Still stuck? Email us.

How do I delete my account?

You can delete your account directly in the app. On iOS, go to Settings → Delete Account. On the web, go to Settings → Account → Delete Account. Note: if you own a team, you must transfer or delete that team first. Deletion is permanent and cannot be undone.

How do I join a team?

Ask your coach, team manager, or club director to send you an invitation link. Tapping the link will guide you through creating an account (or signing in) and joining the team automatically.

How do I add a player I manage (e.g., my child)?

In Settings → Managed Players, tap 'Add Player'. You can create a profile for any player you manage. Their profile will appear on the team roster and you can submit availability on their behalf.

Why am I not receiving push notifications?

Make sure notifications are enabled for Lista in your device's system settings. You can also check your in-app notification preferences under Settings → Notifications.

How do I transfer team ownership?

Go to Settings → Team → Transfer Ownership. You can hand off ownership to any coach, manager, or director on the team who has an account.

How do I contact support?

Email us at support@lista.team and we'll get back to you as soon as we can.